Sometimes I have to apologize for my daily insight as it should be a no-brainer. Yet, it seems every week there is a call or an executive that wants some type of training for their company or group that can not answer this question.
How can you determine the return on investment for any training if there is no thought regarding the objectives or outcomes from the engagement?
This has been (and seems to continue to be) an issue in the corporate environment. There are direct and indirect expenses involved with training as well as time lost from a daily job environment. If there is no objectives – ones that can be measured – how can anyone determine if the training is paying back?