Do you enjoy being around people? Do people enjoy being around you?
Many people come and go – in and out of our lives- and often times we don’t realize who may be gone for good until we wake up one day and find that we have only a few acquaintances remaining. Unfortunately, unlike true friends, our acquaintances and business associates will keep moving away from us if the chemistry no longer works. The people we used to laugh with and enjoy an occasional lunch with can slowly or even abruptly slip away from us with no warning at all.
What do your employee say are the most important elements you can provide to enhance your company’s corporate culture?
Easy enough! Let’s just list them… in order…
Are you hiding behind the law or running from it? Ethical decision-making is much larger than the law. Laws are man-made. Being ethical is what you are doing when no one is looking. Before a law is signed into action, man is already looking for loopholes.
Ethics, Integrity, and Morality are much larger than the law. These virtues come into play when no one is looking and when there is no chance of being caught.
What are you doing when no one is looking?
We have looked at low trust organizational characteristics and what these look like. But what does high trust look like?
High Trust Organizational Behaviors…
We have looked at “trust” in a variety of ways this week. Another way to analyze trust is to look at the 5 Dimensions of Trust. They are:
5 Dimensions of Trust…
What does the culture of low trust organizations look and feel like? What are the behaviors of the employees and management in a low trust organization?
Low Trust Organizational Behaviors
- Productivity is low
- Creativity is low
- Turnover is high
- Teamwork is non-existent
- Communication is absent or poor
People have brands. Companies have brands, both for products and as an employer. Even countries have brands. So what is a brand?
According to Wikipedia: Brand is the identity of a specific product, service, or business. The word brand has continued to evolve to encompass identity – it affects the personality of a product, company or service.
Stephen Covey lists 4 cores of credibility for organizations:
Steven Covey says that trust is like a bank account… you make both withdrawals and deposits.
In The Speed of Trust, Covey lists 13 behaviors of trust:
The 13 Behaviors of Trust:
We have looked at the benefits of Corporate Social Responsibility. Going forward CSR will become even more important as consumers become more aware and more demanding of ethically focused corporations. There are already too many business providers to choose from, so an automatic culling factor will include tossing out any corporation, service provider, or retailer that is not socially responsible.
8 Easy to implement steps for implementing an effective CSR Culture:
There are two schools of reasoning around CSR. On one side of the spectrum is the moral reasoning of being a socially responsible corporation. The other school of reasoning is the economic upturn of CSR.
There are substantial economic benefits for businesses that adopt CSR policies and practices. In fact, self-preservation in a brand-driven marketplace makes CSR almost mandatory. Every company has a brand. The “brand” can be good, bad, indifferent, or unknown.
“Indifference” and “unknown” can be remedied. A good brand can be enhanced to be even better. But once a company’s brand turns bad…