Listening is Key Factor to Higher Job Satisfaction
Several years ago I learned an important point about one of the major causes of higher productivity and job performance. It is very simple, yet, seemingly difficult for many to master. Here is the key: Listen. Yes, listen to your staff and employees when they talk. Even encourage they to talk and share their opinions about important issues.
Here the explanation: Research regarding direct relationships between job performance and employee job satisfaction was performed by a group of researchers. They found that employees who felt that they could present their ideas to management without any negative consequences were more motivated to perform well for the company. Further examination of this concept found that even if no action was taken on an employee’s suggestions. comments or ideas – it did not matter – job satisfaction was higher.
So, the more employees and staff feel they can share their opinions, ideas, comments or suggestions with their managers, the higher their job satisfaction ranking. And, the research showed that the higher job satisfaction was the only direct relation to higher job performance. Higher wages or salary, working conditions, or benefits – did not have a direct relationship to job satisfaction and job performance.
Therefore, as a leader or manager of an organization, you must find the time to listen to your employees. Their ideas, comments, suggestions and opinions matter – particularly to job performance. If you are looking for higher job performance with an emotional buy-in factor – then listen more. Seek out comments and ideas. You will be surprised by the quality of the information provided as well as the higher effort from your team.
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