How May I Help You?
In the drunken greed of the 1990s and 2000s, it looked as if customer service and servant leadership might take a nosedive and stay down in popularity. Most political and business pundits are now saying that we will not – any time soon- return to the spending and thinking habits of the last few decades. The economy has taken a severe beating and will likely require a long recovery. Many economists are saying the economy may never recover to the levels we have known in the past.With this new reality, important values that we have had a tendency in the past to overlook in the rush and hubbub of spiraling out of control… have become more comfortable for us again. Some examples…“The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” –Max De Pree
- simple pleasures such as watching a sunrise or sunset (it’s free!!)
- holding the door for someone
- a sincere smile at a stranger
- slowing down
- a return to spiritual roots
- saying thank you
- offering service to another
- volunteer work in the community
- writing thank you notes by “hand” and using stamps
- keeping the neighbor’s children so they can have a grown-up date
“We are here to add what we can to, not get what we can from life.” –Sir William Osler
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Judy W Bell
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Tags: Customer Service, economist, financial recovery, Judy W Bell, leader, leadership responsibilities, recession, Servant leadership