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Employee Engagement: Who Said That?

I just read an interesting article on employee engagement. Actually, I have read several dozen articles on employee engagement and they are all interesting. Here is where this one was different; the authors endeavored to define the term.


Important point: Engagement should not be confused with satisfaction or commitment.

Two Important Components of Engagement:

Feelings of engagement (focus and enthusiasm)

Engagement behavior (proactivity and persistence)

Notice… there is a distinction between engagement and satisfaction:

  • Engagement is energy, not satiation
  • Satisfaction is satiation and contentment, but not energy

This means that Engagement is Energy. E = E

Note: Authors of the study are William Macey and Benjamin Schneider as published in Industrial and Organizational Psychology. (2008)

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Judy W Bell

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