Employee Dis-Engagement Costs What????
$350 Billion a Year
Yes, the cost of employee dis-engagement is very expensive!
A few years ago, my company surveyed employees using the tenants of First, Break All the Rules. A great amount of meaningful information was gleaned from the survey. How employees answered the questions directly tied back to the high-performing employees as well as high-performing work teams. Likewise, unfavorable answers to the survey had a direct tie to low-performing work teams.
There is a new book out, 12: The Elements of Great Managing by 12. The book, written by Rodd Wagner and James K. Wagner, Ph.D., is a successor to First, Break All the Rules, by Marcus Buckingham. The “12” book cites twelve questions, “that define the unwritten social contract between employee and employer”, according to the authors.
What are the 12 Questions?
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last seven days, have I received recognition or praise for doing good work?
5. Does my supervisor, or someone at work, seem to care about me as a person?
6. Is there someone at work who encourages my development?
7. At work, do my opinions seem to count?
8. Does the mission or purpose of my company make me feel my job is important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, has someone at work talked to me about my progress?
12. This last year, have I had opportunities at work to learn and grow?
How do your employees’ answers stack up? How do your own answers stack up?