Emotional Intelligence Make Bottom-Line Business Sense
In previous blogs, we have looked at EQ in many ways, especially as it relates to healthy and happy relationships- both at work and at home. Researchers have confirmed what Human Resource professionals have known for quite some time. One’s level of emotional intelligence is a great predictor of success at work as well as a measurement of healthy and productive relationships and leadership abilities. EQ is not touchy-feely or happy-go-lucky “stuff”. EQ is about healthy and productive relationships. And healthy and productive relationships mean better customer service, improved employee relations, and better company profits. Higher EQ levels equate to…- Enhanced listening
- Increase in positive and productive communication
- Increased teamwork
- Increased customer satisfaction
- Better problem solving
- Productivity gains
- Higher employee achievement orientation
- Less costly mistakes in orders and production
- Turnover decreases
- Employee attendance improves
- Workers’ Compensation claims are lower
“Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else…it is not a question of strategy that gets us in trouble; it is a question of emotions.” –John Kotter, Harvard Business SchoolEQ assessments will become more and more important to a high-functioning team. InnerActive Consulting Group has EQ assessments. Please call us now to discuss how we can help you gage the level of EQ on your team. We can also help you increase your EQ numbers. We can help get you to the next level! 901-757-4434 or 1-800-452-4036
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Judy W Bell
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Tags: EI, Emotional Intelligence, EQ, EQ assessments, eq levels, healthy and productive people, Judy W Bell, productive relationships, Success Habits