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Did Your Employees Quit and Forget to Tell You?

This is a take from the old saying that “people retire ON the job”, instead of “from the job.” Similarly, there is a great book titled, “I Quit… But Forgot to Tell You!”, by Terri Kabachnick.

The book is about disengaged workers and it outlines the cost to U.S companies… excess of $250 billion in 2002 numbers.   Can anyone begin to guess what disengagement costs today?!

According to Kabachnick’s research:

  • “Most disengaged workers were once engaged, caring workers.”
  • “Disengaged workers are not necessarily poor performers.”
  • “Disengagement usually begins with either a new boss or a boss who becomes disengaged.”
  • “Disengagement often occurs after changes in the responsibilities of a position.”
  • “Disengagement begins when learning and development end.”

How might a manager or CEO begin to rebuild engagement?

Here are 6 ways to begin:

1.     Make sure you have each employee working in a job that matches his or her abilities and strengths

2.     Celebrate each employee as the unique contributor they are

3.     Make certain that positive recognition is a regular part of the company culture

4.     Coach problem performers up, over, or out!

5.     Provide growth opportunities for Top Performers!

6.     Provide the leadership needed for Total Engagement

InnerActive Consulting Group provides Leadership Development, Executive Coaching, and Behavioral Assessments.  Let us help put Engagement back in your team! or call 901-757-4434 (1-800-452-4036)

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Judy W Bell

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