Barriers to Performance Improvement – Part One
This is part one of a five part series about the Barriers to Performance Improvement.
These are all major and common in business and organizations today and will need to be addressed in order to completely turn around our competitive advantage in the global economy.
The First Barrier to Performance Improvement is…
This is a condition or tendency of viewing the world in ways that are comfortable, safe and reassuring. Leaders, managers and staff have all adopted this path of disillusionment which clouds their view of both the present and the future.
There are three common signs of this myopia safety net approach to business and life when applied personally.
The Three Common Signs include…
- A Gimme More Attitude
This is the greedy side of life and business where we begin to believe the world is our personal Winning Lottery Pick. It appears there are a number of companies who feel they should get more due to their reputation or credentials than what they can do for others – namely customers. The old time work ethic whereby you earned your returns and outcomes by provided real value. Today, there is too much tricky and smoke-n-mirror situations. Get back to thinking about how we can earn this by providing more for the customer rather than the current rage of less is more.
This one is a biggie in my opinion. There are a number of executives who are totally in denial about what needs to be done to turn around their companies. The true is Denial is one of the major sources of stress in individuals which seems to validate the number of substance abuse cases and the number of “life coaches” in demand to assist over stressed executives. I would suggest a larger dose of reality. Get out of the ivory towers and guarded fortresses and get among the troops and the customers. Learn about what is really happening and then make your decisions – based upon new information with limits of preordained ideals of how things should be. We need to first have a clear vision of the future and then make decisions today to get there faster than before.
- A Misguided Faith in Things will Change – Automatically
Again, the Pollyanna’s of the world need a reality check. Just like in the movie The American President when Michael Douglas gave a speech as the President of the USA – “These are Tough Time and Tough Decisions Must be Made!” (Okay, you got me it was done in a movie and not real life, yet, I was fired up by the speech and ready to do things different and better.) The key here is things will not just get better on their own, it will take a consistent effort with a clear purpose in mind to achieve greater heights than below. It is time for an action orientation – a take charge moment whereby people get excited about what they are doing and make it their goals to improve their results. As everyone improves, the results pile up. Yet, it took someone to get the momentum started. So, what are you waiting on?
There you have three keys identifying common causes of the Psychological Myopia in both Leadership and Employees and what needs to done to counter each one. Look around and identify which ones are evident in your organization and then do something about it.
And for those of you who are concerned about taking a risk and how it may impact your job security. Well, think about your job security if no one takes action to drive up performance? In my experience two things happen to under-performing organizations. 1. The Close Down or Outsourced. or 2. They are Acquired by another organization which immediate removes head count. Neither choice sounds very exciting or comforting relative to job security.
Think about what you can do both for your organization and yourself. Your future can be impacted by this barrier, so take action to counter its effects and you will win in both the short and long run.