Posts tagged ‘Trust’

Why it is Important to Build and Rebuild Trust

As noted in earlier blogs, trust is paramount to healthy working relationships, effective communication, increased productivity, and YES… a healthy bottom-line!

Conflict is a natural part of our human existence.  Differing opinions, values, and habits make conflict inevitable.   The importance of resolving conflict while maintaining trust cannot be overstated.  Eight ways to minimize the conflict that destroys trust or to rebuild trust once it has been damaged are shown below: Continue reading ‘Has Trust Been Lost in Your Working Relationships?’ »

Trust is the basic foundation for healthy relationships, effective communication, retention and motivation of employees, and most importantly… is the catalyst for the discretionary energy that employees put forth in their work.  Discretionary energy is the extra effort and passion that employees voluntarily invest in their work…even when no one is looking.

Productivity and financial success comes easily to a company when there is a strong foundation of trust.  The importance of trust has been taught and written about for ages.  Aristotle wrote of the importance of “ethos” in his work, the Rhetoric.  He defined ethos as the level of trust held by the listener for the speaker. The three characteristics that we looked at in a blog earlier this week came from Aristotle’s Rhetoric.  They are:  Ability, Integrity, and Goodwill/Benevolence.

Having trust in the workplace allows for increased cooperation, creativity, confidence, and communication… all very important to the success of your business!

“The glue that holds all relationships together…including the relationship between the leader and the led is trust, and trust is based on integrity.”

Brian Tracy

Trust is defined as the assured reliance on the character, ability, strength, or truth of someone or something; one in which confidence is placed.  Simply stated, trust can be regarded as an expectancy that a person or a thing can be relied upon.

Many psychologists believe that certain people have a higher ability to trust than others.  On the flip side of this equation is the belief that yet other people have a lesser ingrained ability to trust; thought to be a function of the level that trust has been honored in that individual’s culture, family unit, or previous social interactions.

Trust is often observed in three primary behavioral areas:

Continue reading ‘The Root Behavioral Dimensions of Trust’ »

Mentoring Tips – Making the Relationship Count

“We make a living by what we get, we make a life by what we give.”

–  Winston Churchill

Tips for Making Mentoring Relationships Work… Continue reading ‘Mentoring Tips – Do’s and Don’t’s of Mentoring’ »

When you stop and think about the term “Servant Leader”, it really does appear to be a paradox.  From our conceptual understanding of language, we are led to think of a servant as one who is “serving” and a leader as the one who is in “power.”  The two words together seem to cancel each other.  They are a paradox… the appearance of perfect contradiction.

In reality, the term Servant Leader is a leadership style that emphasizes trust, integrity, communication, and the ethical use of power.  This leadership style comes from both intrinsic traits as well as learned skills and is viewed as a life-long process of being, learning, and doing.  And while at first glance servant leadership appears to be paradoxical, it is the true essence of leadership. Continue reading ‘Servant Leader: Is that a Paradox?’ »

Recently, I had the pleasure of attending a meeting where the speaker was Commander Kirk Lippold, USN (Ret.).   Commander Lippold was the Commanding Officer of the USS Cole that came under a suicide terrorist attack by alQaeda in 2000.  The bravery and quick thinking of Commander Lippold and his crew saved the American war ship from sinking as well as prevented further loss of life.

Commander Lippold lists his “Five Pillars of Leadership”.  They are: Continue reading ‘What is Leadership Excellence?’ »

This the sixth part of the twelve part series on learning how to Breakthrough to the Next Level.

T in Breakthrough equals Trust

The T was a hard selection of terms due to several words that are meaningful for every breakthrough in your life. The first word that came to mind was Time as in Time Management. You must be prepared to manage your time effectively and efficiently to master any change in life. I also considered the word Thinking. Thinking is one of the traits that more people should engage in for improving their lifestyles and executing performance through life obstacles. Yet, the final decision was Trust. Here is the reasons for this choice… Continue reading ‘T in Breakthrough equals Trust’ »

As most of you know, our corporate slogan is…

Getting You to the Next Level.

Yet, while we are in our 22nd year of doing this, the current economic environment has had a major impact upon our business, our clients business and upon the lives of the great people we have worked with during the years. So, this weekend I was thinking about all the factors involved in the demise of the economy and its impact upon our friends and associates – I realized it is time to breakthrough to the Next Level. Continue reading ‘Time to BREAKTHROUGH to the Next Level’ »

The third element of the C’s of Success Series is Confidence.

Confidence is a term that is used a great deal and yet seems to be misunderstood when it comes to execution at both the personal and organizational levels. Let’s take a look at this key term and see what it means to us.

What is Confidence? Continue reading ‘Success and Confidence’ »

Whether you are in sales, managing a project or leading a group of people, there are three reasons why people don’t buy what you’re selling or offering. When you look at these reasons, it is obvious and simple regarding what it will take to get them to buy from you.

Okay, let’s look at the three reasons people don’t buy what you’re selling or offering:

  1. They Don’t Want it – They simply don’t want what you have to offer at that moment in time. It’s not personal, they are just not buying in because it is not important to them.
  2. They Don’t Have the Money or Investment in Time and Effort – They simply can’t afford to invest in your offering – be it a sale or a project. In many cases, it is the lack of available time to devote to entering a new project or direction.
  3. They Don’t Believe You – Now this is the tough one. When people don’t believe you, it shows a total lack of trust. This is the toughest issue to deal with since it feels personal rather than an objective feeling or truth.

So how do you deal with the three reasons listed above? Let’s take each one in more detail: Continue reading ‘Three Reasons They Don’t Buy or Buy-In’ »