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Dumb Questions to Ask a Customer – Part Two

Yesterday I gave you my top three of Dumb and Stupid Sales Questions. Today, I will provide you with my runner-ups that are also Stupid and dumb Questions that should not be used by sales people.

First I want to share why asking Stupid or Dumb Questions is really bad for your sales success. There are several reasons and here are a few of the critical reasons.

You will not differentiate yourself from the other inexperienced or bad sales people. You will be just like the thundering herd of sales people who ask bad questions and bore the customer or prospect.
It will be more difficult to transition into the really good questions that help a customer or prospect. When the customer hears the same old questions or dumb questions, you lose rapport with the buyer – who often start asking about price so they can tell you that your price is too high – and you will believe the buyer and leave. The buyer accomplishes their mission of getting rid of the boring sales person.
Poor questions lead to the customer or prospect taking control of the interview or conversation placing you back in the commodity bubble. Again, when the questions become boring or common, the buyer loses focus and interest. When this happens they take back control by asking questions they want asked without you having the insight of their responses and information. A bad situation gets worst and you lose.

Okay, it’s time for some more stupid and dumb questions: Continue reading ‘Dumb Questions to Ask a Customer – Part Two’ »

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