It’s time for another of Voss Graham’s Rants or as I like to think about them – Doing Things Right Rants. This time it is focused upon Customer Service or the lack of it from people and companies. While over the past couple of weeks since my last rant, I have witnessed several customer service or just customer related neglect that I want to use to as examples of customer abuse. Continue reading ‘What has happened to Customer Service?’ »

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