Have you been watching the new TV series – Undercover Boss. While I prefer to watch it on CBS.com to save time, I found the show and the story lines very interesting and very important for the executives involved. Then it hit me – How Many Executives Do the Undercover Boss Thing?

What a concept – going into the day to day operations of your company or enterprise and learning how things actually are going. This takes the “Management by Walking Around” concept to the ultimate level.

So what can you learn from using this new (old) technique? Here are seven things you could learn… Continue reading ‘Be An Undercover Boss’ »

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