Posts tagged ‘Learning’

There seems to be a lot of chatter about wisdom these days. There are discussions about the lack of wisdom and discussions about the over use of “wisdom” sources. All interesting discussions and related to our services which help people get to higher levels. We encourage people to increase their personal wisdom and use it in their decision making processes.

Yet, there is debate about wisdom and we get questions about “What is wisdom?” This is a great question that needs to be answered for our leaders and our emerging leaders who read our information.

Wisdom is the combination of experience and reflection. It allows the holder of this wisdom more choices and alternatives to make the correct decision depending upon the situation or a solve a problem based upon the real issues of the problem.
—  Voss W Graham

Let me discuss the ingredients of Wisdom = Experience plus Reflection. Continue reading ‘What is Wisdom?’ »

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Posted by Voss Graham on August 11, 2010 at 12:44 am under Leadership.
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Today I’m touching on an issue that seems to be at the center of many things going on today. Such things as poor customer service (hot personal topic!), social behavior, leadership, and sales people with little knowledge about their profession, customer or products! A lack of learning and developing a bank of knowledge is very disheartening.

Some examples include leaders or managers have no clue about their people’s performance or no clue about how to deal with people who differ from the manager or leader. A leader or manager should be trained or knowledgeable about personal traits in order to lead and motivate them effectively. In addition, there needs to be interaction to observe and review performance – then train, coach or mentor people for improvement.

Continue reading ‘Ignorance is Not an Excuse’ »

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Posted by Voss Graham on January 21, 2009 at 5:46 am under Leadership.
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Okay, one of my favorite topics is sales. Now I’m not one of these blowhards that tell you I started selling as a young boy and became an over night success. No, I missed that fast track! In fact, I had to learn how to sell. At first, I had no clue as to what I was doing, no plan, no guide, and most importantly – no understanding of how selling worked – selling well that is!

Then I attended programs at my first job – the banking industry – and we had a very aggressive business development priority. Now, I’m talking about bankers – some of whom felt selling was beneath them. I attended a required class (singular) and was told that I had to make three customer calls – face to face – every quarter! Talk about pressure – what you don’t know is amazing sometimes. Believe it or not I found my way into the top three for business development for several years. I now know this was a case of luck and really enjoying the customer interaction not selling skills or understanding the sales process.

I really did not understand selling until I went to a four day sales training program. It totally opened my eyes as to what could be and should be in the world of selling. I now had to learn how to sell well if I wanted to survive.

One of the key instructors also talked about the need for continuous learning. He referred to listening to tapes, reading sales books and other business books that related to things I wanted to understand. This was really a turning point in my sales career and professional career as a business advisor. Continue reading ‘Becoming a Sales Superstar – Step One – Continuous Learning’ »

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Posted by Voss Graham on January 6, 2009 at 4:24 am under Sales.
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