Remember, emotions are contagious- both the positive emotions and the negative emotions. Likewise, teams have their own collective EQ and this EQ can be either high or low.
Below are characteristics of both types of teams: High and Low Team EQ Continue reading ‘Team EQ- What it Looks Like’ »
We have looked at EQ a number of times in our posts. This post looks at the importance Emotional Intelligence plays in the development of successful teams. Yes… teams have a collective emotional quotient! And developing High Team EQ is a Success Habit!
For a team to be truly successful, individual team members must be committed to the greater good of the team. Collaboration replaces competitiveness. After all, if you are on the same team, why would you want to operate against each other. Continue reading ‘Emotional Intelligence Importance to Teams’ »
Top performers are often referred to as “A-Players” or “high potential employees”. What sets these employees apart from the average employee? They bring to your company:
I have read several blogs lately on a variety of topics such as:
All had the same familiar theme… in order to “up” the ante for you, you must up the ante for others. One of the blogs was a book review of “Enchantment,” by Guy Kawasaki. Kawasaki says there are two types of people in the world: Continue reading ‘Likeability… You Go First’ »
What does the culture of low trust organizations look and feel like? What are the behaviors of the employees and management in a low trust organization?
Low Trust Organizational Behaviors
Sometimes the word “collaboration” brings up negative connotations. Many times the negative connotations come from opposing sides of the perceptions people have of the word itself. Some people will bristle at the word because they think it means to give in or compromise (passivity.) The reverse thinking gives rise to negative connotations when yet others perceive collaboration to mean “aggressively forcing people to agreement” (aggression.)
In actuality, neither perception is correct. True collaboration is neither passive nor aggressive. When done well and for the right reasons, collaboration is a skill necessary for effective communication in all realms, whether in a personal relationship, inside the C-Suite, or in the call center. Collaboration is the perfect balancing tool for effective leadership. Continue reading ‘Collaboration…What’s that?’ »
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